Brome Gas Heating and Plumbing Services

Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements


A. Introduction

1. The privacy of our website visitors is very important to us, and we are
 committed to safeguarding it. This policy explains what we will do with
 your personal information.

2. Consenting to our use of cookies in accordance with the terms of this
            policy when you first visit our website permits us to use cookies every
            time you visit our website.

B. Credit

This document was created using a template from SEQ Legal (
and modified by Website Planet (

C. Collecting personal information

            The following types of personal information may be collected, stored, and

            1. information about your computer including your IP address,
            geographical location, browser type and version, and operating system;

2. information about your visits to and use of this website including the
referral source, length of visit, page views, and website navigation

3. information, such as your email address, that you enter when you
register with our website;

4. information that you enter when you create a profile on our website—for
example, your name, profile pictures, gender, birthday, relationship
status, interests and hobbies, educational details, and employment

5. information, such as your name and email address, that you enter in
order to set up subscriptions to our emails and/or newsletters;

6. information that you enter while using the services on our website;

7. information that is generated while using our website, including when,
how often, and under what circumstances you use it;

8. information relating to anything you purchase, services you use, or
transactions you make through our website, which includes your name,
address, telephone number, email address, and credit card details;

9. information that you post to our website with the intention of publishing it
on the internet, which includes your username, profile pictures, and the
content of your posts;

10. information contained in any communications that you send to us by
email or through our website, including its communication content and

11. any other personal information that you send to us.
Before you disclose to us the personal information of another person, you
must obtain that person’s consent to both the disclosure and the processing of
that personal information in accordance with this policy

D. Using your personal information

Personal information submitted to us through our website will be used for the
purposes specified in this policy or on the relevant pages of the website. We
may use your personal information for the following:

1. administering our website and business;

2. personalizing our website for you;

3. enabling your use of the services available on our website;

4. sending you goods purchased through our website;

5. supplying services purchased through our website;

6. sending statements, invoices, and payment reminders to you, and
collecting payments from you;

7. sending you non-marketing commercial communications;

8. sending you email notifications that you have specifically requested;

9. sending you our email newsletter, if you have requested it (you can
inform us at any time if you no longer require the newsletter);

10. sending you marketing communications relating to our business or
the businesses of carefully-selected third parties which we think may be
of interest to you, by post or, where you have specifically agreed to this,
by email or similar technology (you can inform us at any time if you no
longer require marketing communications);

11. providing third parties with statistical information about our users (but
those third parties will not be able to identify any individual user from
that information);

12. dealing with inquiries and complaints made by or about you relating
to our website;

13. keeping our website secure and prevent fraud;

14. verifying compliance with the terms and conditions governing the use
of our website (including monitoring private messages sent through our
website private messaging service); and

15. other uses.

If you submit personal information for publication on our website, we will
publish and otherwise use that information in accordance with the license you
grant to us.

Your privacy settings can be used to limit the publication of your information
on our website and can be adjusted using privacy controls on the website.

We will not, without your express consent, supply your personal information to
any third party for their or any other third party’s direct marketing.
E. Disclosing personal information

We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers, or subcontractors as
reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of
companies (this means our subsidiaries, our ultimate holding company and all
its subsidiaries) as reasonably necessary for the purposes set out in this

We may disclose your personal information:

1. to the extent that we are required to do so by law;

2. in connection with any ongoing or prospective legal proceedings;

3. in order to establish, exercise, or defend our legal rights (including
providing information to others for the purposes of fraud prevention and
reducing credit risk);

4. to the purchaser (or prospective purchaser) of any business or asset
that we are (or are contemplating) selling; and

5. to any person who we reasonably believe may apply to a court or other
competent authority for disclosure of that personal information where, in
our reasonable opinion, such court or authority would be reasonably
likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information
to third parties.

F. International data transfers
            1. Information that we collect may be stored, processed in, and transferred
            between any of the countries in which we operate in order to enable us
            to use the information in accordance with this policy.           

2. Information that we collect may be transferred to the following countries
which do not have data protection laws equivalent to those in force in
the European Economic Area: the United States of America, Russia,
Japan, China, and India.

3. Personal information that you publish on our website or submit for
publication on our website may be available, via the internet, around the
world. We cannot prevent the use or misuse of such information by

4. You expressly agree to the transfers of personal information described
in this Section F.

G. Retaining personal information

1. This Section G sets out our data retention policies and procedure, which
are designed to help ensure that we comply with our legal obligations
regarding the retention and deletion of personal information.

2. Personal information that we process for any purpose or purposes shall
not be kept for longer than is necessary for that purpose or those

3. Without prejudice to article G-2, we will usually delete personal data
falling within the categories set out below at the date/time set out below:

1. personal data type will be deleted {ENTER DATE/TIME}; and


4. Notwithstanding the other provisions of this Section G, we will retain
documents (including electronic documents) containing personal data:

1. to the extent that we are required to do so by law;

2. if we believe that the documents may be relevant to any ongoing
or prospective legal proceedings; and

3. in order to establish, exercise, or defend our legal rights (including
providing information to others for the purposes of fraud
prevention and reducing credit risk).

H. Security of your personal information

1. We will take reasonable technical and organizational precautions to
prevent the loss, misuse, or alteration of your personal information.

2. We will store all the personal information you provide on our secure
(password- and firewall-protected) servers.

3. All electronic financial transactions entered into through our website will
be protected by encryption technology.

4. You acknowledge that the transmission of information over the internet
is inherently insecure, and we cannot guarantee the security of data
sent over the internet.

5. You are responsible for keeping the password you use for accessing
our website confidential; we will not ask you for your password (except
when you log in to our website).

I. Amendments           

We may update this policy from time to time by publishing a new version on
our website. You should check this page occasionally to ensure you
understand any changes to this policy. We may notify you of changes to this
policy by email or through the private messaging system on our website.

J. Your rights

            You may instruct us to provide you with any personal information we hold
            about you; provision of such information will be subject to the following:

1.      the payment of a fee {ENTER FEE IF RELEVANT}; and

2. the supply of appropriate evidence of your identity ({ADJUST TEXT TO
REFLECT YOUR POLICY for this purpose, we will usually accept a
photocopy of your passport certified by a notary plus an original copy of
a utility bill showing your current address}).
We may withhold personal information that you request to the extent permitted
by law.

You may instruct us at any time not to process your personal information for
marketing purposes.

In practice, you will usually either expressly agree in advance to our use of
your personal information for marketing purposes, or we will provide you with
an opportunity to opt out of the use of your personal information for marketing

K. Third party websites           

Our website includes hyperlinks to, and details of, third party websites. We
            have no control over, and are not responsible for, the privacy policies and
            practices of third parties.

L. Updating information

Please let us know if the personal information that we hold about you needs to
be corrected or updated.
M. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of
letters and numbers) that is sent by a web server to a web browser and is
stored by the browser. The identifier is then sent back to the server each time
the browser requests a page from the server. Cookies may be either
“persistent” cookies or “session” cookies: a persistent cookie will be stored by
a web browser and will remain valid until its set expiry date, unless deleted by
the user before the expiry date; a session cookie, on the other hand, will
expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a
user, but personal information that we store about you may be linked to the
information stored in and obtained from cookies. {SELECT ACCURATE
PHRASING We use only session cookies / only persistent cookies / both
session and persistent cookies on our website.}

1. The names of the cookies that we use on our website, and the purposes
for which they are used, are set out below:

1. we use Google Analytics and Adwords on our website to
recognize a computer when a user {INCLUDE ALL USES THAT
COOKIES ARE USED FOR ON YOUR SITE visits the website /
track users as they navigate the website / enable the use of a
shopping cart on the website / improve the website’s usability /
analyze the use of the website / administer the website / prevent
fraud and improve the security of the website / personalize the
website for each user / target advertisements which may be of
particular interest to specific users / describe purpose(s)};

2. Most browsers allow you to refuse to accept cookies—for example:

1. in Internet Explorer (version 10) you can block cookies using the
cookie handling override settings available by clicking “Tools,”
“Internet Options,” “Privacy,” and then “Advanced”;

2. in Firefox (version 24) you can block all cookies by clicking
“Tools,” “Options,” “Privacy,” selecting “Use custom settings for
history” from the drop-down menu, and unticking “Accept cookies
from sites”; and

3. in Chrome (version 29), you can block all cookies by accessing
the “Customize and control” menu, and clicking “Settings,” “Show
advanced settings,” and “Content settings,” and then selecting
“Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many
websites. If you block cookies, you will not be able to use all the features on
our website.

3. You can delete cookies already stored on your computer—for example:

1. in Internet Explorer (version 10), you must manually delete cookie
files (you can find instructions for doing so at );

2. in Firefox (version 24), you can delete cookies by clicking “Tools,”
“Options,” and “Privacy”, then selecting “Use custom settings for
history”, clicking “Show Cookies,” and then clicking “Remove All
Cookies”; and

3. in Chrome (version 29), you can delete all cookies by accessing
the “Customize and control” menu, and clicking “Settings,” “Show
advanced settings,” and “Clear browsing data,” and then selecting
“Delete cookies and other site and plug-in data” before clicking
“Clear browsing data.”

4. Deleting cookies will have a negative impact on the usability of many